Call Recording Software

Sense Call Analyser is a unique call management and recording system that utilises information from the SMDR (call logging) port of a PABX to provide extension information, call management and reporting all viewed and replayed in one screen.

• High quality, automatic stereo recording for up to thousands of channels
• ISDN30, ISDN2, IP, analogue or mixed line types in one server
• Integrated call management and analysis
• Works on all types of phone system
• Compressed and encrypted recordings
• Integrated call playback user interface with Dual Waveform Player
• Search by Caller ID and individual DDI where presented
• Search by extension name, number, keywords and notes
• Search by date, time, call duration and dialled number
• Playback from any stand-alone or remote PC on the LAN
• Clip section of a call to replay or export
• Call clip can be colour coded, labelled with a heading
• Bulk export of calls or call clips
• Variable playback speed - no change of voice pitch
• Multiple call management & analysis screen views
• Wallboard with automatic revolving views
• Wallboard tiles flash to alert when predefined levels reached

The UK's first on-hold system for connection to a telephone or PABX. *Activation Key

Retell ISDN2 Additional Channel Box

• 2 lines/4 channels of ISDN2/BRI
• Box and software for you to install on your own PC
• No engineer needed
• Search by time and date, dialled numbers, CLI
• Upgradeable

Our knowledge of customer requirements and experience over the years has helped us to develop the Sense Call Recording Platform. Sense is unique, realistically priced and will work on any type of PABX thereby protecting your investment. Sense Client is a trunk side recorder with wallboard option whilst Sense Call Analyser is a unique call management and recording system that utilises information from the SMDR (call logging) port of a PABX to provide extension information, call management and reporting all viewed and replayed in one screen.

• High quality automatic stereo recording for up to thousands of channels
• Mixed line types in one server
• Records all calls via trunk lines, compatible with all telephone systems
• Record IP Extensions
• Compressed and encrypted recordings
• High quality stereo recording and playback
• Easy to read user client user interface for quick search capability
• Stand alone or playback from any PC on the LAN
• Search by Caller ID (where presented) and individual DDI
• Search by dialled number, date, time, duration, channel and notes
• Live Channel wallboard feature
• Radio recording
• Live monitoring
• English and German languages
• Database recovery
• automatic backup
• always on
• Database buffering
• saves call data if connection to SQL is lost until reconnection Recording Line Compatibility
• User management
• Archiving (manual and schedule NAS or USB)
• Recording rules direction
• Record direct to a NAS drive