1. Terms & Conds
  2. Contact Us
discountcomms
  1. Terms & Conds
  2. Contact Us
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We aim to offer the lowest prices on the Web. Call us if you see something cheaper elsewhere and we'll try to beat it.

About Us

Selling on the WWW since 1998 We were the first UK based specialist Telecommunications Hardware online retail site.

OUR FULL TERMS AND CONDITIONS CAN BE FOUND AT:
http://www.discountcomms.co.uk/terms.htm

AND OUR PRIVACY POLICY AT:-
http://www.discountcomms.co.uk/privacypolicy.htm

Please note that acceptance of your order takes place when it leaves our warehouse, at which time your nominated account will be debited with the total amount (inc. delivery and VAT where applicable ).

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

Credit Accounts are available for most Corporate and Public Sections clients. See Credit Account Applications.
able.

Shipping And Handling

Delivery Charges for first 10Kg

UK Mainland Next Working Day Courier = £8.50 (Not Highlands & Islands)
Next Day pre 12 Noon = £14.95
Next Day pre 10AM = £19.95
Saturday = £24.95
Northern Ireland = £14.95
Highlands & Islands = £19.95 (1-2 days)
Republic of Ireland £19.95 (1-2 days)
EU £29.95 (2-3 days)
Rest of World = Call or Email for a quote

The Highlands and Islands of Scotland are postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE

Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25

Please note: we classify the Channel Islands as an EU destination.

In the event an items is not in stock we will contact you to discuss alternative products or alternative delivery schedules.

Any damage or shortages must be reported to the Courier at the time of delivery and written across the POD, and Discountcomms must be notified within 2 working days.

E&OE

Delivery Schedule

Delivery Charges

UK Mainland Next Working Day Courier = £8.50 (Not Highlands & Islands)
Next Day pre 12 Noon = £14.95
Next Day pre 10AM = £19.95
Saturday = £24.95
Northern Ireland = £14.95
Highlands & Islands = £19.95 (1-2 days)
Republic of Ireland £19.95 (1-2 days)
EU £29.95 (2-3 days)

Rest of World = Call or Email for a quote

The Highlands and Islands of Scotland are postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE

Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25

Please note: we classify the Channel Islands as an EU destination.

In the event an items is not in stock we will contact you to discuss alternative products or alternative delivery schedules.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK VAT is added at the prevailing rate. EU Customers who provide a valid EU VAT Number will not be charged VAT. VAT is not payable on International orders delivered outside the EU.

Credit Card Security

We use a highly secure Credit Card authorisation process.

This employs SSL Security

We know of no documented cases of credit card fraud using our shopping system over the Internet.

Guarantee

We guarantee your satisfaction, all products come with a minimum of 12 months warranty, some products have onsite warranties or longer term warranties. Special warranties are listed next to the individual items in the catalogue.

Items returned that were purchased in error are subject to a restocking fee of 25%.

Reaching Us

If you need to reach us, please email us on sales@discountcomms.co.uk, alternatively, you can call on 0800 6 122 199 or fax us on 0845 0 944 977 or write to us at discountcomms, PO Box 275 Horley Surrey RH6 9YS.

Privacy Policy

We do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

OUR FULL TERMS AND CONDITIONS CAN BE FOUND AT:
http://www.discountcomms.co.uk/terms.htm

AND OUR PRIVACY POLICY AT:-
http://www.discountcomms.co.uk/privacypolicy.htm

Please note that acceptance of your order takes place when it leaves our warehouse, at which time your nominated account will be debited with the total amount (inc. delivery and VAT where applicable ).

Remittance Terms

Our Credit Account Terms are 30 days net. You must have opened a credit account and have your account number to hand when placing an online order on credit account terms. Customers without a Credit Account may purchase online using a Credit or Debit Card.