Headset Training Adaptors & Accessories

Side-by-side training is a key ingredient of any call centre training programme. This has just got easier with the introduction of a small headset adaptor. The Agent Buddy Training Switch makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.
•Dual control with 2 mute buttons • Listen-in only or train/take over call • Works with wired or wireless headsets or a mix
•Compact for storage when not in use • Use with Agent, Plantronics, Jabra and Sennheiser headsets • Works with most makes of telephones

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go

•Enables training for offices using softphones (VOIP telephony)
•Compact and stylish unit
•Push to mute for Trainer and/or Trainee
•Ideal for small VOIP conferences
•Easily identifiable muting function, to avoid embarrassing accidents!
•Also useful as USB adaptor for all standard headsets, with mute and training facility


Manufacturers Part Number:- HADUSB DESCRIPTION:- FEATURES:- Warranty:- 12 Months Replace/Credit from date of purchase provided the warranty has not been invalidated

A Two Headset Training Adaptor With Seperate Mute Buttons

•Easy to fit & use
•Dual control with 2 mute buttons
•Listen in only or coach/take over call
•Works with wired or wireless headsets (or a mix of the 2)
•Compact for storage when not in use
•Can be used with Plantronics, Jabra, Sennheiser Headsets
•Works with most makes of telephone
Headset users can now train and have a second person monitoring conversations without sacrificing mobility with the new Headset Training Adapter. Simply plug a headset into the adapter and enjoy normal conversations. When a second headset (wireless or corded) is plugged into the adapter, either or both microphones can be mute with a push of a button to provide listen only capabilities. This is a great device for an individual that wants the freedom and mobility of the headset while monitoring a new trainee. It also allows two wireless headset users to be on a conference call and move freely about their office.

OUT OF STOCK
•Training & Recording Adapter
•Plug in 2 headsets and the handset one for the supervisor and one for the operator.
Headset users can now train and have a second person monitoring conversations without sacrificing mobility with the new Headset Training Adapter. Simply plug a headset into the adapter and enjoy normal conversations. When a second headset (wireless or corded) is plugged into the adapter, either or both microphones can be mute with a push of a button to provide listen only capabilities. This is a great device for an individual that wants the freedom and mobility of the headset while monitoring a new trainee. It also allows two wireless headset users to be on a conference call and move freely about their office.